Learn more about the process.
You leave an application on the site or call us. Our manager clarifies all the details of the car and answers all the questions that concern you.
You express all your wishes about the desired car: make, year of manufacture, engine, equipment, budget. Once the criteria are selected, your personal manager is actively looking for the best car options.
Our cooperation with you begins with the execution of the contract, which describes as clearly as possible all the details of further work. You, as a client, are fully protected by the contract and legislation of Ukraine.
After signing the contract, you make a deposit of 10% of the planned maximum bid at the auction, but not less than $ 600 - this is a prerequisite for US auctions. If the required car has not been purchased - the money is returned to you in full.
Our specialists choose cars according to the selected criteria. Make an AutoCheck or Carfax report to get the vehicle history. Since some damage is quite problematic and may be invisible at first glance - we do not recommend choosing a car alone.
On the day of the auction, we are betting on agreed options. The advantage of the auction is that the bid lower than the maximum discussed can win.
The car is already yours! We begin to prepare the necessary documents. There are only a few little things left.
You pay the car bill within 2 days of redemption. Only at this stage do you pay for our services. Payment for the car is made by you directly in the US - no hidden details or payments. Our partner banks will help you with this.
The car is transported to the US port on the mainland, from the US port by ocean to Odessa. We ship from New York, Los Angeles, Houston, Miami. Upon arrival at the port, we will prepare a quality photo report on the car and send it to you.
We draw up export documents and load the car into a container.
The ship with the container goes to Odessa. You can track the container online 24/7, or check the location with a personal manager.
Upon arrival, the container is unloaded. You will also receive an additional photo report on the car.
Customs brokers prepare your car for customs clearance and issue an invoice for customs duties, which you can pay in any bank.
The truck transports the car to your city.
In the case of ordering the Full Service, the car is delivered directly to the service station of our partners for further repair
Defective work is carried out, the list of necessary spare parts is defined, our manager carries out their search on the most favorable conditions for you, and masters carry out repair. You will be able to choose the originality of spare parts, will be informed about each detail and will make direct decisions on each item.
We will help you get certified in the shortest possible time.
We will provide you with all the necessary package of documents for the first registration of a car in the service center of the Ministry of Internal Affairs.
Congratulations! You became the owner of the dream car from the USA, which saved a lot of family money. And we saved your time!
You will be informed about the whole process of car delivery from your personal manager.
The full delivery time from winning the auction to receiving it in your city is approximately 10 weeks.
Insurance will protect you from wasting time, finances and unnecessary worries. Hollywood Motors offers reliable insurance, which includes compensation for 'complete loss', as well as compensation for additional damage during transportation. It is valid from the moment of arrival at the US port warehouse until unloading in Odessa. As for American land transportation, we only work with carriers that have valid US insurance, so if additional damage occurs due to the fault of the land carrier, they usually reimburse them. As soon as the car arrives at the auction, it is immediately photographed. These are the photos you see on the auction website. The transport company takes a photo and fills in the damage checklist before picking up the car. Then the car is transported to the US port, where it is also made in detail photo report. If new damages are found due to the fault of the transport company, we ask them to reimburse the costs. The same photo report will be in the port of Odessa, and if there are new defects, our insurance will fully cover the losses. If during the photo reports during the delivery of the car to your city you noticed damage that was not in the photo from the auction, immediately notify our manager. The cost of insurance is 1.5% of the invoice amount, but not less than $ 100 (deductible $ 100). Take care to protect your car from unforeseen situations and secure your car while it is coming to you.
The cost of the car includes the following payments:
In addition to the above payments, the price includes the price of spare parts, car repair, dry cleaning, maintenance and certification.
If we are engaged in the selection of cars, its purchase, delivery and customs clearance, the services cost $ 600. If you want to do repairs and certification with us, then our services cost another $ 300. If you found a car yourself, and we are only engaged in the purchase, delivery and customs clearance, then you get a 50% discount and our services will cost $ 300.
We cooperate with the largest insurance auctions in America Copart, IAA, Manheim
Delivery time from the moment of car purchase to arrival in your city is 2-2.5 months. If you have ordered a turnkey car service, you need to add approximately 1 month.
Prior to the start of the auction, you can withdraw from the auction at any time. In case of winning the selected car for non-redemption, the auction imposes a fine of 10% of the bid (but not less than $ 600). In this case, we are forced to pay the auction this 10%, which is a guarantee payment.
Before buying your chosen car, we make sure to check its history. To do this, we buy Carfax and Autocheck reports. This service is absolutely free for you.
Payment for the car is made in several stages.
After winning a car at auction, you pay the cost of the car, auction fees and our services.
The second stage is payment for car delivery to the port of Odessa by land and ocean, payment for the services of a broker and forwarder, delivery to your city.
The third stage is the payment of customs duties in favor of the state. It happens when the car is already in the port of Odessa.
All payments except our services and customs clearance in favor of the state are made by you directly in the United States without any intermediaries and unclear schemes. These payments can be made in any bank of Ukraine.
Before buying a car, you receive a detailed calculation of the car with the maximum rate approved by you. This amount is final and will not change.
If you manage to buy a car for a smaller amount, the cost of the car will be lower.
On the day of signing the contract, the client makes a guarantee payment of 10% of the maximum bid, but not less than $ 600. In case the client refuses to buy the car after winning, the auction will fine us for this amount. That is, all these funds will be paid to the auction. In case of winning the car and after its payment by the client to the auction, this warranty payment is refunded in full.
You can withdraw the warranty payment at any time until the bid is made at the auction for the selected car.
The cost of the car is influenced by such indicators as the year and brand of the car, type of damage, safety integrity, mileage, history.
After the car arrives in Lviv, it is delivered to one of the partner service stations, defects are made, appropriate spare parts are purchased and the car is restored. You will be informed about all the details of the repair, and will be able to make direct decisions on any issues related to the repair. For example, put original spare parts or substitutes, etc.
Yes, you can order a car using loan. We offer favorable lending terms from proven partner banks. The loan is provided from 6 months to 5 years, and the loan amount is up to UAH 300,000. You can calculate the cost of the loan on our website.
No, there are no problems with spare parts for American cars. Spare parts can be ordered from official dealers in neighboring countries (Poland) with delivery up to 10 days or found in Ukraine.
You get a 50% discount on our services, in case you found a car yourself, and our manager did not search for you.